Workgroup Diversity and Employees Work Performance: Insights into Lebanon

Authors

Ghassan Raad, PhD Candidate, Faculty of Business Administration, Beirut Arab University, Beirut, LebanonFollow
Nasser Fathi Easa, Assistant Professor, Business Administration Department, Faculty of Business Administration, Beirut Arab University, Beirut, LebanonFollow

Abstract

Purpose - The aim of the current study is to examine the relationship between workgroup diversity and employee work performance in Lebanon.

Design-Methodology-Approach – The study used a sample of 187 employees from 18 service organizations in Lebanon that employ diverse workgroups, and a convenience sampling technique was employed as well. Nevertheless, the respondents were requested to designate their level of agreement or disagreement with a number of statements using 5 points Likert scale, which was divided into two sections, comprised of 57 questions.

Findings - The results have shown that there was a significant and positive relationship between workgroup diversity and employees’ performance in terms of task performance, organizational citizenship behaviour, and creative performance. Specific details and practical implications are intoduced. Research limitations are recommendation are also presented.

Keywords

Workgroup Diversity, Employees Performance, Service Sector, Lebanon

Recommended Citation

Raad, Ghassan and Easa, Nasser Fathi (2020) "Workgroup Diversity and Employees Work Performance: Insights into Lebanon," BAU Journal - Society, Culture and Human Behavior: Vol. 2: Iss. 1, Article 4.
DOI: https://doi.org/10.54729/2789-8296.1020