The rapid progress in technology has opened up new opportunities in various fields, including dispute resolution. This study focuses on the emergence and importance of virtual hearings in arbitration, highlighting their potential to bring about significant changes in the digital era. Virtual hearings, also known as remote or online hearings, involve conducting arbitration proceedings through electronic means, using videoconferencing platforms and other digital tools. The use of virtual hearings in the arbitration process has revealed significant benefits, such as overcoming geographical limitations by allowing parties and arbitrators to participate from different locations without the need for travel. As a result, time and costs have been saved, in addition to an improvement in the procedural efficiency. However, some concerns related to virtual hearings have been raised such as technological infrastructure, cybersecurity, confidentiality, and their potential impact on the dynamics of the hearing process. Virtual hearings can ensure fair and accessible resolution of disputes in the digital age as we continue to adapt and integrate technology into the arbitration process.


Hearings-Arbitration-Technology-Efficiency-Security-Fairness. .

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