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Keywords

Knowledge management, knowledge sharing, homogeneous culture, multinationals

Disciplines

Architecture | Business | Engineering | Physical Sciences and Mathematics

Abstract

Knowledge sharing among faculty members may enhance the quality of teaching and research activities. Despite the fact that a number of research has been conducted, to the best of our knowledge, this is the first work that focus on multinational academicians. The aim of this empirical study is to investigate ways and factors which contribute to knowledge sharing in the context of multinational academicians at universities. We performed this study at the Information Technology faculty at one of universities in Saudi Arabia, as a case study. The faculty employed academicians from 10 different countries including Malaysia, Jordanian, Egypt, Saudi Arabia, Tunisia, Pakistan, Yamen, Algeria and Canada. We used qualitative and quantitative approaches. The sample size of this study is N=40, and n=38 responded to the survey. Research results indicate 100% and 95% of academicians preferred to use phone calls and social media respectively, for knowledge sharing. Between 92% and 95% of the respondents have approved that elements of self-esteem which include satisfaction and feeling proud of oneself, respectively, are factors for knowledge sharing. Despite the fact that there is a strong relationship between trust and friendship, there is a need to substantiate that assumption because only 42% of the respondents shared based on a friendship relationship. Respondents also recognized appreciation and monetary rewards as motivation factors. The language used, lack of informal interactions, voluntary efforts are among barriers of knowledge sharing in this context. Findings of this study can be used a guideline for setting up a knowledge sharing mechanism by multinational higher education institutes.

ISSN

2706-784X

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