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English Title

Work Group Diversity and Employee Work Performance

Keywords

Workgroup Diversity, Employees Performance, Service Sector, Lebanon

Disciplines

Human Resources Management | Organizational Behavior and Theory

Abstract

Purpose - The aim of the current study is to examine the relationship between workgroup diversity and employee work performance in Lebanon.

Design-Methodology-Approach – The study used a sample of 187 employees from 18 service organizations in Lebanon that employ diverse workgroups, and a convenience sampling technique was employed as well. Nevertheless, the respondents were requested to designate their level of agreement or disagreement with a number of statements using 5 points Likert scale, which was divided into two sections, comprised of 57 questions.

Findings - The results have shown that there was a significant and positive relationship between workgroup diversity and employees’ performance in terms of task performance, organizational citizenship behaviour, and creative performance. Specific details and practical implications are intoduced. Research limitations are recommendation are also presented.

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